What is iYogi
iYogi is the provider of on-demand remote tech support services from India. It has hundreds and thousands of consumers and small business customers across four countries for its annual subscription alone. The company also provides thousands of single incident sessions every day on a 24/7 basis. iYogi is staffed by thousands of technical experts that power iYogi’s Global Delivery Platform along with its proprietary technology, protected intellectual property and highly optimized processes. Here is a detailed review on iYogi’s various global technical services. iYogi embraces its Indian roots and leverages the tech sophistication, expertise and professionalism to remove user frustration, by delivering great, high value technical support at a great price. The company has one of the highest resolution rates.
The best customer experience iYogi’s Global Tech Experts, in locations worldwide, provide a new approach to solving problems and helping customers. iYogi is setting the standard for the remote support industry with one of the highest customer satisfaction scores. iYogi offers a range of powerful tools that complement its award winning remote support service, for helping customers maintain technology at peak performance. iYogi’s products include iYogi Smart PC Scan, iYogi Support Dock, iYogi Green PC and iYogi PC Optimization. iYogi Reviews by customers encourage its technicians to continue delivering the best.
Here are some iYogi customer reviews reflecting satisfied reactions after availing iYogi’s technical support:
“Your technician knew what he was doing… he corrected the problems VERY FAST. He is excellent… ““very pleasant techs, no problems at all… I was very impressed with the service and the expertice of the techs. No issues at all.”
Best practices iYogi’s Global Delivery Platform, iMantra, gets smarter with every customer interaction. It documents every problem, solution and relevant hardware and software specs, while capturing each customer’s demographic information and creates a behavioral profile.
All of this information is at the fingertips of iYogi’s Global Tech Experts, combining a powerful knowledge base with a comprehensive set of tools, and technology expertise that can be accessed on demand to deliver great tech support. iYogi was recently awarded the Red Herring 100 Award, a selection of the 100 most innovative private technology companies in the world. There are iYogi customers in Alaska, Alabama, Arkansas, Arizona, California, Colorado, Connecticut, District of Columbia, Delaware, Florida, Goorgia, Hawaii, Iowa, Idaho, Illinois, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississipi, Montana, North Carolina, North Dakota, etc. in USA, and many cities in Canada, Australia and The UK who have taken tech support from iYogi Certified Technicians to solve their computer related problems. Their reviews on various technical forums prove this. Headquartered in India, iYogi is privately held and funded by Sequoia Capital, Draper Fisher Jurvetson, SAP Ventures, Canaan Partners, and SVB India Capital Partners.
What is Technical Support
Technical support or Application Support is a range of services providing assistance with technology products such as computers, software. Technical support services help the user to solve specific problems with a product. Most of the companies offer technical support for their products, either free or for a fee. Tech support may be delivered over the telephone or online by e-mail or a website or a tool where users can log a call/incident. Larger organizations frequently have internal technical support available for their customers for computer related problems. The Internet is a good source for online tech support. This is a platform where experienced users may provide advice and assistance with problems. In addition to that, there are some fee-based service providing companies which charge for premium technical support services. Telephone can be used as a medium to provide solutions for the basic software problems, remote access repair services can also be used through telephone line.
iYogi Tech Support Services iYogi Certified Technicians can provide technical support for different types of issues with computers and computer peripherals. iYogi’s certified Global Tech Experts are setting new standards in tech support industry. Give them the green-light to access your computer remotely via Internet, and kick back and relax, while they resolve your computer’s technical issues. iYogi is an independent provider of on-demand tech support and is not affiliated with any third-party brand unless specified. You can get instant access to tech experts for multiple brands of PCs, software and connected devices, all at one place.
iYogi Tech Support for Laptops and Desktops
A laptop is a personal computer designed for mobile use. A laptop integrates most of the typical components of a desktop computer, such as a display, a keyboard, a pointing device (a touchpad, also known as a track pad, and/or a pointing stick) and speakers into a single unit. iYogi is a technical conglomerate, which has set the goal of achieving the highest level of customer satisfaction by providing exhaustive laptop repair services. The below mentioned iYogi reviews on its various global services detail out each particular service iYogi offers to its clients.
iYogi Certified Technicians can optimize your PC through PC Optimization tool of Support Dock which employs state-of-the-art technology to increase the output of your computer. iYogi Certified Technicians can help you to increase the Internet speed by updating the drivers and the software installed on your laptop. Read below for the iYogi review on Global Services, especially for support for laptops and desktops.
iYogi Tech Support for Internet Browser iYogi certified tech experts can troubleshoot faulty web browsers and network issues. They can install and set-up Internet browsers on your operating system and enhance your browsing speed. iYogi technicians can fix errors in the browsers and upgrade the latest versions on your operating system. They can also configure your Internet browser for faster Internet access, manage Internet cookies and history.
iYogi Tech Support for Printer iYogi certified tech experts can diagnose and repair your printer problems from installing the correct software to customizing its settings to meet your requirements. They can assist you in connecting your printer to a network printer and sharing access across your home or small office. iYogi’s technicians can ensure that you have the latest drivers to prevent any type of software conflicts. They can perform a ‘test print’ to ensure that your printer is in good working condition.
iYogi Tech Support for Antivirus iYogi certified tech experts can set-up and install the latest antivirus software on your PC. They can detect and remove all kinds of viruses and other malicious programs by installing the best antivirus software compatible with your system. They can also optimize the firewall and schedule automated virus, spyware, and adware scans.
iYogi Tech Support for Firewall Set-up and Configuration iYogi certified tech experts can assist you to set-up and configure the firewall to block unauthorized access to your computer and Internet network. They can shield your PC from hackers and security threats by optimizing your Firewall security.
iYogi Tech Support for Wireless Networking Set-up and Installation
A computer network, often simply referred to as a network, is a group of computers and devices interconnected by communication channels that facilitate communications among users and allow users to share resources. Networks may be classified according to a wide variety of characteristics. Popularly, they can be classified on the basis of distance, with the heads being Local Area Networks, Metropolitan Area Networks and Wide Area Networks. Read below for the iYogi reviews on Global Services, especially for support for wireless networking set-up and installation.
- iYogi Certified Technicians can assist you to resolve problems in setting up and installing a wireless network connection. If by any chance you are unable to browse the Internet, then they can ping your service provider to renew the network protocols. iYogi’s skilled and expert technicians can effortlessly configure your wireless network connection to offer you with secure network connectivity and web browsing.
- iYogi Certified Technicians can help you in installing Routers. They have expertise in setting up all brands of routers, tech set-up for a Cisco Router, setting up a D-Link Router, procedure of setting up a Netopia router, setting up TRENDnet Router, setting up Linksys Router and setting up Belkin Router.
iYogi Tech support for Microsoft Products
iYogi Certified Technicians can diagnose and troubleshoot issues that might occur in the Microsoft Office suite that is installed on your PC, including Microsoft Word, Microsoft PowerPoint, and Microsoft Excel and for all versions of Windows operating systems including Microsoft Windows Vista, Microsoft Windows XP, Microsoft Windows 98 and Microsoft Windows Me. iYogi Certified Technicians can resolve conflicts and compatibility issues; make sure your software and drivers are up-to-date, and optimize Microsoft products settings to get the best performance. Unlike traditional tech support, they offer higher level of technical support for Microsoft. Their online support helps users to solve their real issues in no time. Using iYogi customer service number, which is toll-free, you can even speak to their technical specialist to explain the computer related issue faced by you. They are not only limited to fixing or resolving your issues through troubleshooting and support, but you can also seek information regarding products, retail pricing, information regarding different editions, system requirements of the operating system you are using and many others. Now you can get Live help for Microsoft. Watch tech solutions and customer testimonials and then select from the library of videos on iYogi TV. iYogi technical services is rich in technicians who have the required skill and experience to solve any kind of problem related to computers. Moreover, the employees work in rotational shift and ensure that you have someone to assist you whenever you face a problem. You can contact the technician either through a phone or just a simple chat. The technician can take control of your keyboard and mouse to solve the issue immediately
I was having trouble with setting up a firewall to keep my system safe from online threats. I came upon iYogi reviews and was routed to a cheerful technician who took remote control of my computer and made sure my system remained safe for as long as I wished!
I am technically challenged and find it hard to handle even the simplest problem. So, when I was stuck while trying to install a router, I chanced upon iYogi reviews and took the help of the technician. I was impressed with the level of help I received!
I wanted a strong firewall network that could keep my system protected from all sorts of viruses and external threats. I found iYogi reviews to be extremely helpful in this regard-the ultimate shield against malware of all kinds!
I was having trouble with my Internet browser and wanted the issue to be taken care of immediately as a lot of my work was being held up. I took recourse to iYogi reviews and managed to resolve the issue almost at once.
I Yogi remote support has come a long way since I first started using their services. Back then it was still an up-and-coming company and had its own teething problems, which was perfectly normal. But now it is a major player and provides impressive services to a vast clientele. I have firsthand experience of the wonderful I yogi technicians who are not only perseverant but are true professionals. It is a pleasure to have you guys as my remote support.
Of the lot that iyogi offers, I like the Support Dock desktop application the most. It really limits the amount of work that I need to put in to keep my system in shape. Of the rest I prefer iYogi Smart PC and and iYogi PC Optimization as well.